Last updated March 07, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@kiarahut.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Original Packaging, Not Used or Damaged & Proof Of Purchase, and mail your return to the following address:
Kiara Hut
Attn: Returns RMA # Canal Road, Garhi Cantt Opposite RIMC Gate-2 Dehradun, Uttarakhand 248003 India .
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Jackets
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Please do not tamper with the product or use it as it won’t be sold to other customers and might not be refunded or returned. As we try to give best experience to our customers, we can’t sell them used products and in some cases returned products. So request support from our customers as well to maintain high level of hygiene and quality.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:7830838838 or email us at support@kiarahut.com